Levels of Repairs (LOR) For the Repair of Medical and Laboratory equipment, there are 3 levels i.e. (i) Organization Level (Basic Level) of Repair (ii) Intermediate level (I level) of Repair & (iii) OEM Level (Original Equipment Manufacturer) of Repair Of the above 3 levels of repairs we have qualified manager & service engineers and infrastructure to carry out first 2 levels of repairs “ON CALL BASIS”. We also maintain adequate level of spares for the above 2 levels of repairs.